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How to fix 2022 Roku Ultra (4802R) USB storage drive recognition issues

You can connect an USB storage device to your 2022 Roku Ultra, which has a model number of 4802R. However, the media player may not be able to recognize the connected USB device.

To see how you can potentially make your USB thumb drive, USB hard drive, USB solid state drive or another type of USB storage drive compatible with the 2022 version of the Roku Ultra, you can take a look at this article from Seeking Tech.

1. The first step you can take is to make sure that your USB storage device is using the correct file system.

In order to check, you will need to plug the drive into a computer or Mac. With it plugged in, right click on the drive’s icon and then select Properties if you are using a Windows PC or the “Get info” option if you are using a Mac.

Next, you should be able to see the file system of your USB drive. The 2022 Roku Ultra supports the following file system:

  • EXT2
  • EXT3
  • FAT16
  • HFS+
  • FAT32
  • NTFS

If your storage drive is using exFAT file system, then you need to change it on your PC or Mac. If you have any important files stored on the drive, then make sure you move these data somewhere else before changing the file system. Otherwise, they will be deleted.

2. You may get the following error message when trying to connect a USB storage drive to your 2022 Roku Ultra:

“The USB device requires more power. Use power adapter if available.”

If your storage drive comes with a power adapter, then make sure you plug it into a power outlet before you connect the drive to the media player.

If your storage drive doesn’t use a power adapter, then you need to make sure that it does to exceed the available current, which is 1170mA, of the 2022 Roku Ultra when it comes to the media player’s USB port.

3. If your USB drive don’t have a power adapter, you may still be able to use it for 2022 Roku Ultra via a powered USB hub.

The first method is to do the following:

  • Connect the USB hub to the 2022 Roku Ultra.
  • Turn on the USB hub.
  • Connect the USB storage device to the USB hub.

If the first method doesn’t work, then you can try the following method:

  • Connect the USB storage device to the USB hub.
  • Turn on the USB hub.
  • Wait for at least 10 seconds.
  • Connect the USB hub to the 2022 Roku Ultra.

4. If you are only using a non-powered USB hub that doesn’t include a power adapter, then you can try to connect USB storage device directly to the media player.

If that doesn’t work, then you can try remove the other devices that are connected to the USB hub to see if that will help.

5. If none of the aforementioned steps help when it comes to resolving the USD storage detection issues, then you may need to get a new USB drive that will be compatible with the 2022 version of the Roku Ultra.

If you are experiencing problems using the remote of the 2022 Roku Ultra, then you can take a look at this troubleshooting article.