When using your iPhone 13, iPhone 13 mini, iPhone 13 Pro or iPhone 13 Pro Max, you may encounter issues with the screen not turning on or being completely frozen.
If you are having issues with a black or frozen screen, then you can check out this trouble shooting guide from Seeking Tech.
How to fix a frozen screen for iPhone 13, mini, Pro and Pro Max
One of the reasons for these screen issues may be related to your iOS of your iPhone 13 crashing. To fix the crashes, we recommend performing a force restart. In order to do so, you need to take the following steps:
1. First off, make sure you know the locations of the Side Button, Volume Up Button and Volume Down Button of your iPhone 13.
If you are holding your smartphone in a portrait orientation with the selfie camera on the top side, then the Side Button should be on the right while the Volume Up Button and Volume Down Button should be on the left.
2. To perform the hard resets, begin by pressing and then releasing the Volume Up Button.
3. Afterwards, press and then release the Volume Down Button.
4. Press and hold the Side Button until you see the Apple logo appears on the screen of your iPhone.
5. To prevent your screen from freezing in the future, make sure to keep the iOS and apps updated to the latest software versions.
If you notice a pattern of when your screen is not responding, such as when you are using an app or a combination of apps, then we recommend not repeating this pattern until either the iOS or troublesome app(s) have been updated.
How to fix a black or blank screen for iPhone 13, mini, Pro and Pro Max
If your iPhone 13, iPhone 13 mini, iPhone 13 Pro or iPhone 13 Pro Max is showing nothing but a black or blank screen, then your issues may be related to the internal battery of your phone.
If you believe that the blank screen is related to the power source, then you can try doing the following:
1. First off, make sure that the charging cable and adapter aren’t damaged in any way.
2. You should also make sure that the charging port on your iPhone 13 isn’t damaged or obstructed.
3. If your charging cable, charging cable and charging port look to be functioning normally, you can try recharging your phone.
4. When charging, you should see a battery icon appear on the screen.
5. If you don’t see anything appear, give it 30 minutes.
6. If the allotted time passed and you still don’t see the battery symbol, you can try using a different charging cable, charging adapter or power outlet and try again.
To find out more about how you can fix the recharging issues with your iPhone 13, you can check out this troubleshooting guide.
If you are still experiencing issues with a black or frozen screen after trying all the aforementioned solutions, then you should contact Apple about possibly getting your phone repaired.